If you require product support, the information you need for our range of products is likely to be found in your product instruction manual. You can also click here to access our product support resource. This resource has been designed to answer most common set-up and use problems.

Important: please ensure that you have followed the set up instructions provided with your product and the resources in our support pages of this website, including our video guides prior to contacting our product support.

If you cannot locate the information or resource you need, or wish to contact us please use the form below. If you wish to contact us about supplying or working with Connected Essentials Ltd or any other corporate matter, please click here.

 

Online Support: Click here – 24 Hours per day every day
email Support:  Please use the form below – We aim to respond within 24 hours of your contact (Monday to Friday)
   

E-mail Contact Form

Connected Essentials can offer support with set up problems and troubleshooting, we cannot make refunds or action product exchanges. If you require one of these options, you will need to contact your actual place of purchase, please refer to your invoice for your suppliers contact details.

Nature of enquiry :

Your Full Name :

Your Company Name (if applicable) :

Your Telephone Number :

Place Of Purchase:

Date Of Purchase (dd/mm/yyy):

Your Email Address :

Please describe the exact nature of the problem and tell us what have you done to check your installation :


 

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Important Notice: Product specifications are subject to change without prior notice.